With the implementation date for GDPR compliance looming, issues around data collection, storage and security are causing many organisations to hit the panic button. It has never been more important to address your data demons and find ways to simplify, streamline, automate and integrate your data handling processes.
Taking a view on your internal processes needs to be done in the context of how they meet the needs of those you exist to serve;
- Do you need to adapt to the new ‘Millennial’ audience with lives ‘fused to technology’?
- Can your users access everything they need to quickly and easily?
- Can they make use of a single sign-on facility to access multiple portals and systems?
- Are your Course Providers able to create their own examinations and certifications online?
- Is a lack of automated validation causing unnecessary delays?
With resources ever more stretched, organisations find themselves in a catch 22 situation when trying to identify potential efficiencies and where processes could be streamlined or even automated.
The option of partnering with a team of business analysts is worthy of consideration. Gaining a view unhindered by internal dynamics, historical ways of doing, or acceptance of ‘givens’ or ‘norms’ can be revelatory. Consultants can probe the depths of business rules, rationale and special cases, providing valuable external perspective and motivating effective transformation.
As business analysis and integration specialists, NetXtra partner with organisations like NEBOSH, BIFM, PMI, RCVS and TDS to provide business solutions such as;
Course Provider Interface (CPI) enabling providers to register students to exams, accommodate special considerations and reasonable adjustments, download documentation and manage; staff, venues, payments and invoices. This solution has involved;
- Assimilating complex processes behind exam setup.
- Developing custom validation around application submissions.
- Identifying and applying program rules around the management of multiple users simultaneously entering data in multiple places.
Login specific access to user specific information, resources, services and secure documents.
Online dispute mediation avoiding resource hungry intervention.