How Coeliac UK are seeing explosive growth with Workbooks CRM and integrated with a new website from NetXtra
Brendan Harris (IT Director of Charity Coeliac UK) replaced their old membership management system Iris with Workbooks CRM and an integrated website from NetXtra.
Brendan will discuss how in the last 2 years they have managed to:
• Increase online membership renewals by 100%
• Increase online membership joining by 100%
• Double daily website traffic
• Increase active online accounts to two thirds of members (from one in five)
• Increase smartphone app usage to one third of their membership count